Corporations have large amount of speech data. Mining these data will provide lots of information to the business operation. The most obvious one is call center recordings. Mining these data will help to improve the quality of call center service, reduce call drop and so on.
Leading companies in this domain are BBN Technologies and Nexidia. New startup includes Callminer, based in Florida.
Leading companies in this domain are BBN Technologies and Nexidia. New startup includes Callminer, based in Florida.
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